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Starbucks. Love ‘em. I’m just
crazy bonkers nuts over the cozy little purveyors of all concoctions
caffeinated and yet remain puzzled as to why.
Starbucks, named for the character
in Moby Dick, started with one Seattle coffee house in 1987 and today
is almost 5,000 stores strong. One can only imagine their business plan
when starting out. “Look I know the country is over-run with coffee shops
selling latte’s and frap-puccino’ for around a buck and a half. But we’re
going to go nation-wide with tasty cups of caffeinated froth priced at over
three bucks. Don’t even think people will refuse to pay double the going
rate for a coffee drink. They’ll flock to our stores and here’s why. Our
drinks will sound and taste yummier. Who could say no to a caramel
macchiato? But here’s the really important part, Starbucks won’t have
small, medium and large at our coffeeterias but customers will choose from
tall, grande and venti.”
And with this “small is actually
tall” philosophy Starbucks has become a daily stop in the lives of Americans
from San Diego to Portland, Maine. It’s hard for me to go twenty four hours
without a grande or venti (someone told me venti is Italian for “twenty
ounces”} vanilla latte.
No matter where you visit Starbucks,
be it in a Grand Junction supermarket or the heart of New York City,
Starbuck employees, called “baristas” which I’m guessing is Italian for “I
have my Masters in Art History”, appear to be a relatively happy group. Of
course you’d be excited too if your workday was spent mainlining caffeine.
Luckily for a Starbucks addict
there’s usually a caffeine fix close at hand. Two mornings ago in Denver at
the end of an early morning run along the Cherry Creek path I experienced
acute latte withdrawal. We had been at Invesco Sunday night making sure the
Bronco’s got off on the right foot against the Chiefs. Standing at the
corner of 16th and Larimer I realized within two blocks one could
find five Starbucks and most likely all were filled with customers standing
in line, breathing the air heavy with the aroma of caffeine, and waiting as
patiently as supplicants queuing for Easter communion. It’s not uncommon in
large metropolitan areas to find a Starbucks across the street from a
Starbucks. And both locations will have a constant crowd of caffeine
consumers. A wag once remarked he didn’t think Starbucks expansion would be
complete until a Starbucks was located in the restroom of a Starbucks.
Not that everyone is as goofy over
Starbucks as I. On the Internet you’ll find “I Hate Starbucks.com”. One
poster whined, “Why does the world complain about Wal-Mart when my Wally
World shoes cost less than a Starbucks café mocha?” But while posters on the
site kvetch incessantly about Starbuck’s pricing and how the company is, in
their mind, a monolithic corporate pig bent on world domination, (and only
when you are really aggravated do you equate the problem’s of the world with
the price of a cappuccino) getting their daily caffeine buzz at another
purveyor is rarely discussed.
Just how ingrained has Starbucks
become in our national psyche? Our middle daughter, a Starbuckaholic like
her father, starts each weekday dropping her daughter off at pre-school and
then heading to work as a Douglas County special education teacher. But
before the pre-school delivery comes a Starbucks stop. Last Saturday
afternoon her two and a half year old ran into the kitchen, stood next to
her mom and while pointing at the refrigerator breathlessly asked, “Mommy, a
grande milk please”.
A grande milk? When the ankle-biters and
tricycle jockeys of the world start talking your special language Starbuck’s
morph’s from just being a coffee hangout into an American icon. |